PRIVACY POLICY IN A NUTSHELL!

We gather your email, name and sometimes telephone number in order to book you onto our programmes and services as requested. All information gathered from our website is to reply to your request. The website does send data back to us on who, what, where and when our visitors land on our page, this information goes no further.

All you personal information is kept whilst we smoothly deal with whichever service you have requested from us. It is stored safely and only ever sent to third parties that deal within our programmes (Profile companies).

We don’t do large mail outs, we don’t sell your information, but we do like to talk to you!

If you want to learn more read the blurb below:

PRIVACY NOTICE FOR WEBSITE AND SERVICES

PRIVACY STATEMENT

The Resilience development Company Limited ( AKA: “ResDev”) is a Jersey based company which provides services & training to individuals, companies & the community.

Our privacy statement will help you understand what information we collect, how we use it & what choices you have. The Privacy statement applies to company, personal and community enquiries and the www.resiliencetraining.co.uk ( the “website”) which is provided by The Resilience Development Company ( also referred to as “we”, “us”, “our” or “ResDev”) and not to the various separate websites as per each location where ResDev is present and it redirects you to.

By using www.resiliencetraining.co.uk and submitting any personal information to us, you agree to the use by us of your personal information in accordance with the terms of this Privacy Statement.

WHAT PERSONAL INFORMATION DO YOU COLLECT WHEN I REQUEST A SERVICE, EVENT OR PROGRAMME FROM YOU?

We collect your name, email and job title/company in order to send you all correct, relevant information that you have requested. Once you engage with ResDev, we email you information regarding your service and hold your information till the programme, service or event is finalised. During the programme, service or event you will be asked if you would like to receive extra information eg Blogs, newsletters and future services, in signing up to these services we accept your invitation for us to use your information for these purposes, and these purposes only. We do need to contact you regarding times, dates and any relevant changes we see fit to make, again by signing up to the services we accept your invitation for us to use your information to help run your service smoothly.

WHAT PERSONAL INFORMATION DO YOU COLLECT WHEN I VISIT THE WWW.RESILIENCETRAINING.CO.UK WEBSITE?

We do not require registration for access to our website www.resiliencetraining.co.uk, but if you participate in any of the activities or services offered by the website, we will collect the personal information that we need in order to provide you with those services, such as your name, job title, email address, employer’s name and telephone number.

We do not collect sensitive personal information from you on www.resiliencetraining.co.uk. Sensitive information includes data relating to: Race or ethnic origin; political opinions; religious or other similar beliefs; physical or mental health; sexual orientation or criminal record. Where you provide sensitive personal information to us voluntarily we will assume that we have your explicit consent to use that information in connection with the purpose for which it has been provided.

When you visit this web site, we may collect technical information such as your IP (internet Protocol) address, details of the pages you visit on www.resiliencetraining.co.uk, other pages you visit on the Web and which browser you used to view www.resiliencetraining.co.uk, This web site collects standard internet log and technical data to measure and improve the effectiveness of this web site, to help diagnose problems with our server, to administer this web site, to see where web site traffic is coming from and to identify our users. We may also collect other information via www.resiliencetraining.co.uk, such as web site usage activity and preferences, also known as demographic or profile data. In this connection we may use “cookies” to collect this information.

WHEN DO YOU COLLECT PERSONAL INFORMATION THROUGH THE WWW.RESILIENCETRAINING.CO.UK WEBSITE AND THROUGH SERVICE REQUESTS?

We collect personal information from you in the following circumstances:

  • When you request information, events or services from us.
  • When you subscribe to any of our programmes.
  • When you subscribe to any of our insights (eg newsletters, events, blogs).
  • When you register to attend an event.
  • When yo contact us to request further information.
  • When you request to download a document (eg newsletter, case study, report)

We collect the minimum amount of information to enable us to deal with you request. We will indicate where the provision of information is voluntary or compulsory. We would normally only request additional information to enable us to provide response to your request.

HOW DO YOU USE MY WEBSITE PERSONAL INFORMATION?

We only use the personal information that you provide to deal with your request and to manage www.resiliencetraining.co.uk and the services that we offer to you via www.resiliencetraining.co.uk as described in this Privacy Statement.

YOU HAVE RIGHTS

  1. Right to be informed
  2. Right of access
  3. Right to rectification
  4. Right to erasure – to be forgotten
  5. Right to restriction
  6. Right to data portability
  7. Right to object

You have the right to request access to the personal information that you have submitted through www.resiliencetraining.co.uk, up date or correct your details; opt out of receiving other information from ResDev or request that your personal details are deleted from our system at any time by contacting us. We will treat all such requests in accordance with applicable local law.

WILL YOU PROVIDE MY INFORMATION TO A THIRD PARTY?

ResDev work with third parties to ensure your programme runs smoothly, information handed to these companies is specific to your programme that you have opted in to. At no point does ResDev hand your information on to any company that is not in connection to our services and programmes.

It may arise that we need to disclose personal information in response to a court order, subpoena, government investigation or as otherwise required or permitted by law.

We do NOT provide information to third parties for their own marketing purposes and we do NOT undertake mailings for third parties.

HOW LONG DO YOU KEEP MY INFORMATION ?

We only keep your information for the period required for fulfilling your request and will delete it once we have fulfilled this.

IS MY INFORMATION SECURE?

We have implemented generally accepted standards of technology and operational security to protect personal information from loss, misuse, alteration or destruction.

UPDATING THIS PRIVACY STATEMENT

We may modify or update this Privacy Statement from time to time. You will be able to see when we last updated because we will include a revision date. Please review this Privacy Statement to check if we have made any changes to the way in which we use your personal information.

CONTACT

If you have any concerns about the way in which we handle your personal information, you can contact the Office of the Information Commissioner (www.oicjersey.org)

If you have any questions about the Privacy Statement you can contact the office via email info@resdev.je

Last modified 25th July 2018